At Sky Walkers LLC, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (skywalkershoe.shop) or engage in transactions with us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with our services. The types of information we may collect include:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment processors)

Non-Personal Information

  • IP address
  • Browser type
  • Device type and operating system
  • Pages visited on the website
  • Referrer URLs (websites that referred you to our site)
  • Time spent on the site

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and deliver your orders, manage payments, and communicate regarding your purchases.
  • Customer Support: To provide customer service and respond to inquiries, requests, and feedback.
  • Marketing: To send promotional materials, updates, and newsletters (only if you opt in to receive such communications).
  • Website Improvement: To analyze user behavior, optimize our website’s design and content, and enhance your shopping experience.
  • Legal Compliance: To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: We may share your information with trusted third-party providers that assist us in operating our business, such as payment processors, order fulfillment services, and email marketing services. These providers are obligated to protect your data and only use it for the purposes we specify.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.

5. Data Security

We take the security of your personal information seriously. We use industry-standard encryption methods (SSL) to protect sensitive data, including payment information, during transactions. However, no method of electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

Opt-Out: Opt out of receiving marketing emails by clicking the unsubscribe link in our communications or contacting us directly.

Access: Request a copy of the personal information we hold about you.

Update or Correct: Update or correct any personal information that is inaccurate or incomplete.

Delete: Request the deletion of your personal information, subject to certain legal exceptions.