Frequently Asked Questions (FAQs) for Sky Walkers LLC

1. What products do you sell?
We specialize in high-quality leather shoes for both men and women. Our shoes are crafted for comfort, durability, and style, with prices ranging from $100 to $500. We offer a wide range of options to suit your needs, from formal wear to casual styles.

2. How can I place an order?
Placing an order is easy! Simply browse through our collection of leather shoes on our website (skywalkershoe.shop), select the items you want, choose the size and quantity, and proceed to checkout. We accept payments via major credit cards and secure payment gateways.

3. Do you ship internationally?
Currently, we only offer domestic shipping within the United States. We do not ship internationally or to P.O. Boxes at this time.

4. What shipping methods do you offer?
We offer the following shipping methods:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Free Standard Shipping: For orders over $75 within the United States

5. How long does it take for my order to be processed and shipped?
Orders are processed within 1-3 business days (Monday through Friday). You will receive a confirmation email with tracking information once your order has shipped.

6. How can I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to monitor your order’s delivery status through the shipping carrier’s website.

7. Can I change or cancel my order after it’s been placed?
We strive to process orders quickly, so we are unable to make changes or cancellations once the order has been shipped. If you need to modify your order, please contact us immediately after placing the order, and we will do our best to accommodate your request.

8. What is your return and exchange policy?
We accept returns and exchanges within 30 days of receiving your order. The item must be unused, unworn, and in its original condition with all tags and packaging. Please visit our Refund and Returns Policy page for more details on how to initiate a return or exchange.

9. What if my item is damaged or defective?
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. Provide us with your order number and photos of the damaged item(s), and we will arrange a replacement or refund at no additional cost to you.

10. Do you offer gift cards?
At this time, we do not offer gift cards. However, we are constantly improving our services and may offer this feature in the future.

11. How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help! You can reach us at:

12. Are your shoes available in stores?
Currently, all of our products are available exclusively online through our website. We do not have physical store locations at this time.

13. What payment methods do you accept?
We accept payments through major credit cards (Visa, MasterCard, American Express) and secure payment gateways such as PayPal.

14. How do I know which size to choose?
We provide a size guide on each product page to help you find the perfect fit. If you’re unsure about sizing, feel free to contact our customer service team for assistance.

We hope this FAQ page helps you find the answers you need. If you have any other questions, don’t hesitate to reach out to our customer support team!

Thank you for choosing Sky Walkers LLC—we’re here to help you find the perfect pair of shoes!