Shipping Policy for Sky Walkers LLC
At Sky Walkers LLC, we strive to provide fast, reliable shipping for all our customers. Below is our shipping policy, which outlines our shipping practices and the locations we serve. We are dedicated to getting your order to you in the most efficient way possible.
1. Shipping Locations
We proudly offer shipping within the United States. Currently, we do not offer international shipping. We are committed to delivering quality leather shoes to customers across the U.S.
2. Order Processing Time
- All orders are processed within 1-3 business days from the time of purchase (Monday through Friday, excluding holidays).
- Orders placed after 3:00 PM (EST) or during weekends/holidays will be processed the next business day.
Once your order has been processed, you will receive a tracking number via email to monitor the progress of your shipment.
3. Shipping Methods and Costs
We offer a range of shipping options to ensure that you receive your order in a timely manner. Shipping charges will be calculated at checkout based on your location and preferred method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $6.99 |
| Expedited Shipping | 2-3 business days | $14.99 |
| Free Standard Shipping | 5-7 business days | For orders over $75 |
4. Free Shipping Eligibility
Orders of $75 or more (before taxes and discounts) qualify for free standard shipping within the United States. This offer applies to all customers in the U.S. and cannot be combined with other offers.
5. Shipping Address
It is your responsibility to provide a valid and accurate shipping address. Sky Walkers LLC is not responsible for delays, lost packages, or additional shipping costs due to incorrect or incomplete addresses.
6. Tracking Your Order
Once your order is shipped, you will receive an email containing tracking information. You can use this tracking number to follow the status of your shipment. If you have any questions about tracking, feel free to contact us.
7. Delays and Lost Shipments
While we strive to provide fast shipping, we are not responsible for delays caused by external factors such as weather conditions, holidays, or carrier issues. If your shipment is delayed or lost, please contact us, and we will work with you to resolve the issue.
8. Shipping Restrictions
Currently, we only ship within the United States. We do not offer shipping to international destinations or P.O. Boxes. Please make sure to provide a valid physical address at checkout.
9. Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items:
- Please notify us within 7 days of receiving the order.
- Provide your order number and photos of the damaged items.
- We will arrange for a replacement or a full refund at no additional cost.
10. Contact Us
For any inquiries or assistance regarding your shipment, please contact us:
- Email: adam@skywalkershoes.shop
- Phone: +1 443-352-1274
- Address: 8430 W Gross Ave, Tolleson, AZ 85353
Thank you for choosing Sky Walkers LLC. We are here to provide you with a smooth and satisfying shopping experience!